Reference

How bajeelive Handles Your Personal Information

Your account data stays within our systems and is never sold to third parties. Access and eligibility to use bajeelive depends on your local law and eligible regions — this policy applies to all registered account holders regardless of how they deposit, whether that's…

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bajeelive How bajeelive Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct or remove the personal information we hold, our support team handles those requests directly. Send your query through any of the channels below with your registered account details and we'll confirm receipt and next steps in writing.

Live Chat Open the chat icon from any page on bajeelive. Our Bangladesh support team responds during active hours — fastest path for urgent account or data queries.
Email Support Write to our support address from your registered email. Include your account username and the specific data request so we can route it to the right team without delay.
Account Settings Some data corrections — display name, contact number — can be made directly in your account settings without contacting support. Log in, go to Profile, and edit from there.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account security and data handling are two sides of the same commitment. Every login uses OTP verification tied to your registered mobile number, which reduces the risk of unauthorised access even if your password is compromised. Payment data for bKash, Nagad and Rocket goes through encrypted channels and is never written to plain-text logs. We keep your data only as long as needed — after your account is closed and any legal hold expires, personal records are deleted from live systems.

Encrypted Connections

All data between your device and our servers travels over SSL. This covers your login, your wallet details, and any support messages you send through the platform.

OTP Account Access

Every login triggers a one-time code to your registered mobile number. You need both your password and that OTP to get in, so a stolen password alone is not enough.

Data Retention Policy

We keep account records for the minimum period required by applicable rules. Once that period ends and no dispute is open, your personal data is removed from active systems.

Right to Request Changes

Write to us from your registered email and we will tell you exactly what data we hold. Correction and deletion requests are processed within a reasonable timeframe per applicable law.

Common Questions About Your Data

Below are the questions we hear most from account holders. If yours isn't here, contact support directly and we'll answer in writing.

We collect your name, contact details, and the wallet identifiers you use for deposits — bKash, Nagad or Rocket numbers. We collect only what is needed to run your account.

Wallet numbers are passed to the relevant payment processor at the point of transaction only. We do not sell or share them with advertisers or unrelated third parties.

Send a written request from your registered email address to our support team. Include your account username and we'll confirm what data we hold and how to access it.

Yes. Submit a deletion request through support once your account is closed. We'll remove personal data after any legally required retention period expires and no disputes are open.

No. Our cookies track session state and login activity on our own site only. We do not use third-party advertising cookies or cross-site tracking on your browser.

Contact support directly via live chat or email using your registered address. Describe the concern clearly and we will investigate and respond with our findings in writing.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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